Services · Remote research
Remote research, run end to end
Surveys, one-on-one interviews and online focus groups with your target users, wherever they are.
What's included
Remote surveys
Structured questions at scale, sent to a screened audience.
Remote 1:1 user interviews
In-depth conversations with the people who use, or should use, your product.
Online focus groups
Small-group discussions run over video.
We handle the screener, recruiting, scheduling and moderation support, so your team can focus on what users say.
How it works
- 1
Start with a conversation
We learn what you're building, who it's for and what decisions the research needs to inform. Then we recommend the right format: a survey, one-on-one interviews, online focus groups or a mix.
- 2
Shape the study
We draft the screener and the survey or discussion guide with you, so every question earns its place. You review and sign off before anything goes out.
- 3
Recruit and screen
We find participants who match your criteria, confirm their details and schedule sessions around their time zones and yours.
- 4
Run the sessions
Surveys go out to your screened audience. Interviews and focus groups happen over video, with a moderator who keeps things relaxed and curious.
- 5
Share what we heard
You get clear findings in plain language, with the quotes and moments behind them, plus recommended next steps.
Who it suits
Product, design and research teams who need to hear from real users quickly, without building a recruiting operation of their own.
Ready to hear from your users?
Have a study in mind? Tell us what you need and we'll put together a bid.
We'll reply within 1-2 business days.